Global Cynax’s engineering business places a strong emphasis on after-sales service support, which is not only its main strength but also its core focus. The company firmly believes that by providing exceptional after-sales service, it can foster long-term relationships with its clients. While the sale of air compressors is undoubtedly a major part of our business, the primary focus lies in the services offered after the delivery of the compressor. Global Cynax understands that even a high-quality air compressor can experience breakdowns or become non-functional if it is not properly maintained and serviced. To address this, the company takes on the responsibility of ensuring that the compressor receives the necessary care and attention from the day of installation. Global Cynax diligently performs proper servicing and maintenance in accordance with the manufacturer’s guidelines, which includes scheduled maintenance and troubleshooting to proactively prevent any potential breakdowns.
Global Cynax excels in various core competences related to after-sales services, which are as follows:
| Schedule Maintenance | Troubleshooting | Airend Refurbishing |
| Major Overhauling | Annual Maintenance Contract (AMC) |
When it comes to service support, Global Cynax’s capabilities are unparalleled. Moreover, our service engineering team comprises highly qualified professionals, with many having received training from Singapore, Thailand, and India. To further enhance our response times, Global Cynax utilizes hatchback service vehicles, ensuring that their service team can promptly reach the client’s site when called upon for assistance. Ultimately, Global Cynax’s years of experience have underscored the significance of building strong relationships. We have developed an acute understanding of our clients’ wants and needs & committed to delivering exactly that. As a trusted partner both in the office and in the factory, Global Cynax goes above and beyond to ensure customer satisfaction and solidify long-term partnerships.
